top of page

Shipping & Returns

Shipping Policy

Domestic Shipping (UK):

  • Orders under £10 will be shipped via Royal Mail untracked service.

  • Orders over £10 will be shipped either tracked or signed for, depending on the value and nature of the items.

  • We strive to dispatch all domestic orders within 3-5 business days after the order has been placed. Please note that this timeframe may vary during peak seasons or promotions.

  • Estimated delivery times for domestic orders typically range from 2-5 business days, but this may vary depending on your location and Royal Mail's service.

​

International Shipping:​

  • Shipping fees for international orders vary by country and will be calculated at checkout.

  • Orders will be shipped via a reputable carrier, depending on your location and the most reliable shipping option available.

  • Delivery times for international orders vary depending on the destination country's customs process and postal service. Please allow up to 2-6 weeks for delivery, although most orders arrive sooner.

  • Please note that customs duties, taxes, and any other fees associated with international shipping are the responsibility of the customer. Literary Luxe is not responsible for any delays or additional charges incurred during customs processing.

 

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries. If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer service team at literaryluxeinfo@gmail.com

Thank you for supporting a small business! We appreciate your support and hope you enjoy your shopping experience with us.

Return & Exchange Policy

At Literary Luxe, our priority is ensuring customer satisfaction with every purchase. We understand that sometimes situations arise where an item may not meet your expectations. To address this, we have outlined our return policy below:

​

Damaged Items in Transit:

If you receive a damaged item due to transit mishandling, please contact us within 3 days of receiving your order. We will gladly exchange the damaged item for a new one at no additional cost to you. To initiate the exchange process, please reach out to our customer service team at

literaryluxeinfo@gmail.com

 

Returns Policy:

While we are committed to resolving any issues related to damaged items or quality concerns, we do not accept returns for reasons other than those mentioned above. We appreciate your understanding in this matter.

 

Contact Us:

If you have any questions or concerns regarding our return policy or need assistance with a specific order, please don't hesitate to contact our customer service team. You can reach us via email at literaryluxeinfo@gmail.com

bottom of page